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Frequently asked questions

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Using Set Space

Is Set Space a marketplace?

No. Set Space isn’t for finding locations — it’s for adding and organising your own. Everything in your database is yours alone, not a shared pool.

Can I use Set Space on a one-off project?

Yes, however, we recommend holding an ongoing subscription. The platform is most valuable when used by an individual location professional who can add collaborators and retain ownership of the locations after the project has finished.

Can I collaborate with other people?

Yes, you can add collaborators to a collection or a project. They'll need their own Set Space account to comment and contribute.


Does Set Space work on mobile?

Yes. Set Space is a progressive web app, so it works on both desktop and mobile without needing to download anything. You can take photos on your phone and upload them straight to Set Space from your mobile browser. A native app is also in the works.

How does Set Space use AI?

Set Space uses AI to help you search your own library using natural language, rather than relying on manual tags alone. Using Image Search, you can describe a location and find it, not just search by keyword. All AI features are optional and can be turned off at any time.

How is Set Space different from Dropbox, SmugMug, Sharepoint or DAM tools?

Set Space is a bespoke personal database crafted for location management. Unlike general purpose storage tools, every decision about the platform has been made with production needs in mind.

The key difference is that Set Space organises locations around a pin on a map rather than a folder of images. You can attach tags, images, notes, contacts and files to each location. Locations can then be grouped into collections, and collections into projects. Because each location is a single source of truth, it can appear across as many collections and projects as needed.

This kind of flexibility and tracking isn’t possible with conventional filing tools Dropbox and Sharepoint.

Is there a limit to how many locations I can add?

Professional (paid) accounts have no location limit, with up to 1TB of storage included. Free accounts are limited to 25 locations and a smaller amount of storage.

Your data

Where are my files stored? Are they safe?

Your Set Space files and images are stored on secure, geographically distributed cloud servers for fast, reliable access.

We back up all images and files daily to an offsite location to keep your data safe.

Are my files kept private?

Privacy is core to Set Space. By default, all the images and data you upload remain private to you. You can choose to share your locations with another user, or publish them via a shareable link.

You retain full ownership of all your content. Set Space will never sell the images and data that you upload. You can read section 5 of our Terms and Conditions (https://set.space/terms-and-conditions) for further information.

Can I export my data?

Yes, your location images can be downloaded at any time. CSV export of location data is in development.

What happens to my data if I cancel my subscription?

If you cancel your subscription, your account becomes read-only. Your files remain accessible and downloadable for 90 days from your cancellation date. After 90 days, your data may be permanently deleted. We'll notify you through multiple emails in advance. If you resubscribe before then, your data is fully restored.

Plans

Is Set Space competitively priced?

Set Space is priced to compete with general file-hosting services, while also including location management features (such as tagging, searching, contact management, and presenting) that you’d otherwise pay extra for elsewhere.

Instead of relying on a patchwork of tools to manage your locations (image storage, spreadsheets, address books, maps, presentation decks etc), Set Space is a single platform that supports your entire location scouting workflow.

Plans start at $49.90/month, with 1TB of included file storage.

Are there memberships for teams, studios and screen agencies?

We are currently developing a subscription model for teams and companies.

With this, we will also be building out features specific to production companies, screen agencies, film commissions and studios.

Contact us if you would like to find out more.

Do you offer a student discount?

Yes, current students are eligible for a free 12 month professional subscription. Just email us from your student email address to set it up.